Thank you for contacting New Horizons Credit Union. If you need immediate assistance or need to report fraudulent charges or a lost or stolen card, our Call Center is available M-F, 8:15 a.m. – 5 p.m. Central Time, toll free - 1-800-824-3610. Calls made on weekends or after hours offer an extension option to leave a message for a return phone call on next business day. In the meantime, a representative will contact you in regards to your email within two business days of submission.
To report fraudulent charges, or a lost or stolen card after hours, call: (800) 449-7728.
Again, thank you for contacting New Horizons Credit Union.