Thank you for contacting New Horizons Credit Union. If you need immediate assistance or need to report fraudulent charges or a lost or stolen card, our Call Center is available M-F, 8:15 a.m. – 5 p.m. Central Time, at (251) 316-3240. Calls made on weekends or after hours offer an extension option to leave a message for a return phone call on the next business day. In the meantime, a representative will contact you in regards to your email within two business days of submission.
To report fraudulent charges, or a lost or stolen card outside of normal business hours, call: (800) 449-7728.
Again, thank you for contacting New Horizons Credit Union.