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New Horizons Credit Union - Coronavirus (COVID-19) Message to Members
New Horizons Credit Union - Coronavirus (COVID-19) Message to Members
New Horizons Credit Union wants to assure members of our commitment to mitigate any impact that may arise from the Coronavirus. We are continually monitoring the news for information as it develops. Your safety and the safety of our employees is our priority.
Currently, all branches operate with limited lobby services by appointment only, but have full drive-thru services available until further notice. All branches also offer 24/7 Night Drop Boxes for deposits and loan payments, and offer a 24/7 ATM. Branch Appointment can be made by calling 1-800-824-3610 or clicking here. If we find there is a need to further limit our hours of operation or branch availability, we will notify our members as best we can via branch signage, our website, social media, and/or email.
We would like to encourage all our members to enroll in our free electronic services such as: Online & Mobile Banking, e-Statements, Bill Pay, and use our online loan application to minimize possible exposure while performing basic tasks and transactions. New Horizons CU is also a member of the AllPoint ATM Network which offers our members using our debit card surcharge-free ATM transactions at over 55,000 ATM locations nation-wide. Visit our website's location page for ATM locations near you.
We also recommend our members follow the Center for Disease Control & Prevention (CDC) tips for personal hygiene and recommended health safety measures. Please know that all our branches are equipped with hand sanitizer dispensers, and staff have been supplied with gloves and masks to use at their discretion. All branches are thoroughly cleaned for everyone's protection.
While the stock market may be volatile during this crisis time, be assured that your funds are federally insured by the NCUA. Visit NCUA.gov for further insurance information.
If you have any questions about our electronic services and ways to protect yourself, please feel free to contact us at 1-800-824-3610 or by visiting our website's Online services page by clicking here.
New Horizons Credit Union wants to assure members of our commitment to mitigate any impact that may arise from the Coronavirus. We are continually monitoring the news for information as it develops. Your safety and the safety of our employees is our priority.
Currently, all branches operate with limited lobby services by appointment only, but have full drive-thru services available until further notice. All branches also offer 24/7 Night Drop Boxes for deposits and loan payments, and offer a 24/7 ATM. Branch Appointment can be made by calling 1-800-824-3610 or clicking here. If we find there is a need to further limit our hours of operation or branch availability, we will notify our members as best we can via branch signage, our website, social media, and/or email.
We would like to encourage all our members to enroll in our free electronic services such as: Online & Mobile Banking, e-Statements, Bill Pay, and use our online loan application to minimize possible exposure while performing basic tasks and transactions. New Horizons CU is also a member of the AllPoint ATM Network which offers our members using our debit card surcharge-free ATM transactions at over 55,000 ATM locations nation-wide. Visit our website's location page for ATM locations near you.
We also recommend our members follow the Center for Disease Control & Prevention (CDC) tips for personal hygiene and recommended health safety measures. Please know that all our branches are equipped with hand sanitizer dispensers, and staff have been supplied with gloves and masks to use at their discretion. All branches are thoroughly cleaned for everyone's protection.
While the stock market may be volatile during this crisis time, be assured that your funds are federally insured by the NCUA. Visit NCUA.gov for further insurance information.
If you have any questions about our electronic services and ways to protect yourself, please feel free to contact us at 1-800-824-3610 or by visiting our website's Online services page by clicking here.
Coronavirus Assistance Loan
Your Credit Union is helping to serve those members that have been impacted by the Coronavirus. We've developed an emergency loan product with special terms and created additional services to support our members. To learn more contact any branch or click here.
Coronavirus Assistance Loan
Tax Filing Date Extended to July 15 - Individual Retirement Accounts (IRAs) May Help You Defer Taxes:
Due COVID-19, the IRS has extended the federal tax filing date to July 15th. Remember,your Credit Union offers both regular Individual Retirement Accounts and Certificate IRAs both designed to help you save for the future and possibly help defer some taxes. However, always check with your tax adviser, first, to make sure you qualify for any tax exemptions. These type of accounts earn a slightly higher dividend rate than a regular Share Account and are federally insured up to $250,000 by the NCUA. For more information about IRAs, click here.
Consolidate Your Debt with a Personal Loan or Home Equity Loan
Your Credit Union offers affordable debt consolidation solutions. Our Personal Loans are as low as 6.49% APR* for up to 24 months to help pay off debt. Plus, we offer, for a limited time, fixed rate Home Equity Loans as low as 4.00% APR* for up to 60 months. Other rates and terms are available. Click here to learn more.
A New Horizons Visa Credit Card - Fixed Rate & No Annual Fee & Earn Reward Points
Your Credit Union offers a Visa Credit Card program designed to help members save with an affordable interest rate, no balance transfer fees, no annual fees, and an opportunity to earn reward points with qualifying purchases. Our Credit Card offers a great way to establish credit by starting with a lower credit limit - especially for young adults. Plus, when shopping or traveling, a credit card is safer than carrying cash and can be easily replaced if lost or stolen. Apply for your card today.
Tax Filing Date Extended to July 15 - Individual Retirement Accounts (IRAs) May Help You Defer Taxes:
Due COVID-19, the IRS has extended the federal tax filing date to July 15th. Remember,your Credit Union offers both regular Individual Retirement Accounts and Certificate IRAs both designed to help you save for the future and possibly help defer some taxes. However, always check with your tax adviser, first, to make sure you qualify for any tax exemptions. These type of accounts earn a slightly higher dividend rate than a regular Share Account and are federally insured up to $250,000 by the NCUA. For more information about IRAs, click here.
Consolidate Your Debt with a Personal Loan or Home Equity Loan
Your Credit Union offers affordable debt consolidation solutions. Our Personal Loans are as low as 6.49% APR* for up to 24 months to help pay off debt. Plus, we offer, for a limited time, fixed rate Home Equity Loans as low as 4.00% APR* for up to 60 months. Other rates and terms are available. Click here to learn more.
A New Horizons Visa Credit Card - Fixed Rate & No Annual Fee & Earn Reward Points
Your Credit Union offers a Visa Credit Card program designed to help members save with an affordable interest rate, no balance transfer fees, no annual fees, and an opportunity to earn reward points with qualifying purchases. Our Credit Card offers a great way to establish credit by starting with a lower credit limit - especially for young adults. Plus, when shopping or traveling, a credit card is safer than carrying cash and can be easily replaced if lost or stolen. Apply for your card today.
Horizons Helping Hands Present $500 Check To The Penelope House for Easter Meals & COVID-19 Supplies
New Horizons Credit Union employees raised fund through Horizons Helping Hands efforts to present The Penelope House with a check for $500 so they could provide Easter Meals and purchase needed COVID-19 supplies. During 2020, the staff of NHCU has voted to support The Penelope House, local Animal Shelters, and St. Jude Children's Research Hospital through their Jeans Days and other fund raising efforts - so look out for future information and ways you can help, too.
Horizons Helping Hands Present $500 Check To The Penelope House for Easter Meals & COVID-19 Supplies
New Horizons Credit Union employees raised fund through Horizons Helping Hands efforts to present The Penelope House with a check for $500 so they could provide Easter Meals and purchase needed COVID-19 supplies. During 2020, the staff of NHCU has voted to support The Penelope House, local Animal Shelters, and St. Jude Children's Research Hospital through their Jeans Days and other fund raising efforts - so look out for future information and ways you can help, too.
Refinance Your Auto Loan With Our Great Rate...& No Payment for 90 Days option!
New Horizons Credit Union offers Auto Loans with NO PAYMENT FOR 90 DAYS with rates as low as 1.99% APR* for up to 48 months. Now's a great time to shop for auto dealer last-year inventory deals. Visit our Auto Loan page to print out a special certificate for participating dealers and opportunity for a $50 gift card with NHCU financed vehicles. All loans subject to credit approval. Existing NHCU loans do not qualify for refinancing. For more information on our Auto Loans click here.
Members Can Get Discounted Services and Save!
New Horizons Credit Union members can get discounted services and merchandise through our partnership with the Love My Credit Union program such as Sprint discounts, ADT Home Security discounts, Turbo Tax services discounts, and more! Visit LoveMyCreditUnion.org/Happy to learn more.
Protect Yourself Against Fraudsters Taking Advantage of the Coronavirus Crisis & Unsuspecting Consumers
Fraudsters are out there, and they are posing as government officials inquiring out your possible Coronavirus Stimulus Package and scamming victims out of their social security number and even asking for a "processing fee" to get your credit card or account numbers. They are using text messaging, phone calls, and emails so please be aware and do not offer your personal information.
Be aware of e-Mail phishing. These are emails that appear to be sent from a legitimate company or person, but they are not. In most cases, the email involves an attempt for you to confirm personal information or the email is an attempt to strike fear so that you feel immediate pressure to provide information. Other e-Mail phishing tricks involve supposedly winning a prize when you confirm your identity. As the old saying goes, "Nothing in life is free." And, no legitimate company or persons would need to verify your information in this form. E-mails unless encrypted from a reliable source, are never secure.
Scammers are also pretending to be charitable organizations and special GoFundMe accounts to lure unsuspecting consumers into donating their hard earned dollars. Please make sure to verify any charitable organization and who your donation actually benefits. If the organization is requesting cash, gift cards, or transfers of funds directly from your account - these are warning signs to not proceed and end the call.
Just a reminder that New Horizons Credit Union has a system that monitors members' accounts for possible fraud. You may be contacted if fraud is suspected, but NHCU will never ask for personal information such as online credentials, your entire card number, account number, or social security number via email, voice, or text messaging. To report fraudulent charges, or a lost or stolen card during business hours, contact our Call Center at (251) 316-3240. After hours, call (800) 449-7728.
There are many forms of social media that we use day in and day out - with friends and in doing business. All forms of social media have their share of scams by some very creative fraud artists who can cause everything from computer viruses to ID Theft if you fall victim.
Protect yourself on social media by taking the same basic steps as you would for any other method of keeping your data safe: Don't share with strangers, know who you are communicating with and verify their identities, be aware that scams exist, and remember that if something sounds too good to be true, it is.
*If you ever feel you have been a victim of fraud, please contact your credit union or identitytheft.gov .
*APR = Annual Percentage Rate